You will be unable to contact us by phone between 8am-12pm on 13 June due to essential maintenance. Please contact us at tradewaste@cardiff.gov.uk during these times
If you are one of our customers, you can use the portal to:
access, review and sign your waste transfer note and the terms and conditions of your contract,
view and update your contact details, and
add new contacts. Each contact will need to register on the portal.
You will need to create an account to sign your duty of care document. You will also need an account to request additional services, such as bag deliveries.